195 Privacy Policy — How We Protect Your Data
Last updated: 2025. The 195 platform places the highest importance on the privacy of your personal information.
What Types of Information We Collect
Various types of information are collected while using the 195 platform. Each type is collected for a specific purpose and is never used beyond what is necessary.
Name, email address, phone number, date of birth, and national ID information provided at registration.
IP address, browser type, operating system, and mobile device model.
BDT amount, timestamp, and reference number for transactions completed via bKash, Nagad, or bank transfer.
Gaming history, session duration, click patterns, and time spent on the platform.
How We Use Your Information
195 uses the data it collects solely to improve service quality and meet legal obligations. The main purposes are outlined below:
- Creating and managing your account and ensuring secure login
- To verify and process all financial transactions, including deposits and withdrawals
- To detect fraud and prevent unauthorised access
- To personalise the platform experience based on user preferences
- To provide customer support and resolve issues promptly
- To comply with applicable Bangladeshi law and meet the requirements of relevant authorities
Personal information is never sold to third parties for marketing purposes.
Learn About Cookies & Tracking Technologies
The 195 platform uses cookies and similar technologies to improve service quality and enhance the user experience. Cookies are small text files stored in your browser.
Cookies we use:
- Essential Cookies: Essential for maintaining login sessions and ensuring platform security.
- Functional Cookies: To remember your language preference and platform settings.
- Analytics Cookies: Collects anonymised statistics to help us understand how the platform is used.
You can disable cookies at any time through your browser settings, though this may limit certain platform features.
Data Retention & Security Measures
195 uses industry-standard security technology to protect your data. All data is transmitted via SSL/TLS encryption and stored securely on our servers.
Financial information, particularly payment transaction details, is protected by an additional encryption layer. KYC documents are stored on secure servers upon completion of account verification and are protected against unauthorized access.
Data is retained for as long as your account remains active or as required by law. After account closure, data is deleted in accordance with the applicable retention schedule.
Our Policy on Sharing Information with Third Parties
195 never sells your personal information for commercial purposes under any circumstances. However, data may be shared in the following limited cases:
- Payment Service Providers: Only the information necessary to process transactions is shared with bKash, Nagad, and our banking partners.
- Game Providers: Limited data is shared with licensed third-party software providers to ensure gameplay security and fairness.
- Legal Obligations: In response to lawful requests from government or regulatory authorities under Bangladeshi law.
All third-party partners operate under strict confidentiality agreements.
Your Data Rights & Policy Updates
195 believes every user should have full control over their own data. You have the following rights:
- Access: You can view and download the information stored in your account at any time.
- Correction: You can request that incorrect or outdated information be updated.
- Deletion: After closing your account, you may request that your data be deleted within the designated timeframe.
- Unsubscribe from Marketing Messages: You can unsubscribe from promotional communications at any time.
This Privacy Policy may be updated to reflect changes in technology or applicable law. If changes are made, the date on this page will be updated, and users will be notified of any significant changes.
For any requests or questions regarding your data rights, email us at [email protected] or contact our Help Center Visit.
Your Privacy Is Our Responsibility
195 treats your information with the utmost care. If you have further questions, FAQ View or securely create an account.